The second-hand marketplace Users Express Anger Regarding Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with similar services.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Updates
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.